Archive for April, 2009

IP and Referring URL Authentication Conflict

Tuesday, April 21st, 2009

Administrative: The administrative system restricts institutional accounts to either IP ranges or referring URLs to authenticate users. Institutional subscribers should be able to use both methods of authentication concurrently (e.g. IP authentication for on-campus users, while off-site users are authenticated via referring URL).

WORKAROUND: ALA can set up multiple admin accounts for a single institutional subscriber–one to provide IP authentication, another for referring URLs to authenticate users. (4/29/2009)

Editor’s Guides in Browse Results

Monday, April 20th, 2009

Browse Results: Editor’s Guides, introductory essays in Guide to Reference, mistakenly appear as entries in browse results. Links to Editor’s Guides, when available, should only appear beneath the name of the category being introduced on the Browse Categories screen and at the top of browse results pages.

Can’t Search Diacritics or Special Characters

Monday, April 20th, 2009

Search: The Guide to Reference search mechanism does not recognize diacritics or other special characters.

Export Point of Origin

Monday, April 20th, 2009

Export: After export, user is not returned to the browse/search results, user list or entry details screen at which the export action was initiated (by clicking the “Export” button).

WORKAROUND: Breadcrumb trail links can be used to return to point of origin. (4/20/2009)

“Back” Button Breaks Narrow by Category

Monday, April 20th, 2009

Browse/Search Results – Narrow by Category: After any Narrow by Category filters have been applied to browse/search results, user cannot remove filters or back out of the narrowed results using browser’s “Back” button.

In search results, “Back” button appears to remove Narrow by Category filter. But when a new Narrow by Category filter is applied to the results set the new result is zero entries.

In browse results, “Back” button returns user to Browse Categories screen.

Parentheses Display with Extra Spaces

Monday, April 20th, 2009

Internet Explorer only: Parentheses display with extra spaces preceding and following when rendered in Internet Explorer 7 and earlier. Not tested in Internet Explorer 8. Does not affect Firefox 2/3.

Edition Data Not Displayed

Monday, April 20th, 2009

Browse/Search Results; Entry Details; User Lists screens: Edition data is not being displayed in either short citations displayed in browse/search results and user lists or in longer citations in entry details.

Links Misaligned on My Guide Screen

Monday, April 20th, 2009

My Guide screen: Alignment of “General Links” in lefthand column is flush left to edge of screen. These links should be set in from edge of screen, which is how they display on other Guide to Reference screens.

Entries Cannot Be Deleted from User Lists

Monday, April 20th, 2009

User Lists: Entries cannot be deleted from user lists.

WORKAROUND: Go to My Guide > Manage My Lists and click on name of list to open. Select checkboxes of all entries on list except those you wish to delete. Then click “Add to List” button and create a new user list with the selected entries. Delete the old user list. (04/20/2009)

Exported/Printed/Emailed Entries Sorting Incorrectly

Monday, April 20th, 2009

Export/Print/Email: Sort order of entries when exported, printed or emailed does not match the sort order of those same entries displayed on screen prior to being exported/printed/emailed. Neither user’s preferred sort order (specified in User Profile) nor the Guide to Reference site’s default sort (i.e. title) is being applied to exported, printed or emailed entries at this time.